How can we help?
Answers about licenses, sign-in, migration options and errors.
Getting startedInstall, connect and run your first migration.4 articles →
Licenses & activationSerial numbers, trial, renewals and moving to a new PC.6 articles →
Connections & sign-inSharePoint Online (MFA or App ID) and on-premises NTLM.5 articles →
Migrating contentCopy structure, content, file shares and options.5 articles →
O365 MigrationSharePoint, Teams & Groups, OneDrive and Exchange in one app: App ID, CSV files, what is migrated.11 articles →
M365 Audit & GovernanceSharing and permissions audit, inactive and ownerless Teams, groups and sites, orphaned flows and apps.4 articles →
IT Division Site TemplateDeploy the template, install the licence key, renew.3 articles →
TroubleshootingErrors, warnings and how to fix them.14 articles →
Account & supportYour account, tickets and support logs.1 article →
Popular articles
- Connect to SharePoint Online with an App ID (certificate)Optional: sign in as a Microsoft Entra app with a certificate instead of a user account. Never interrupted by sign-in expiry.
- O365 Migration: register the app (App ID) in each tenantCreate an Entra ID app registration with Microsoft Graph application permissions, grant admin consent, and add the tenant in the app.
- Renew your licenseRenew early without losing days: the new year starts when the current one ends.
- Import a file share into SharePointCopy folders from a local or network drive into a document library, with dates kept and invalid names reported.
- Install the IT Division Site Template – step by stepFrom download to a working site: tools, the Entra app, configuration, the prerequisite check, deployment with your licence key, and what to do afterwards.
- Error: "Access denied (401) for … – the app can't read this item"SharePoint refused the app one file, folder or page of items while the rest of the site works – often paths like .svn, .git or wwhelp. Update the app and run again.
- System requirements and the permissions you needWhat your PC needs, and which SharePoint permissions the account you sign in with must have on the source and destination.
- Your first migration, step by stepConnect your source and destination, pick what to copy, check the options and start the copy.
Still need help?
Open a ticket and attach screenshots or a support log. We reply by e-mail.
Open a support ticket