Service desk
Service Requests and Incidents with priorities, severities and queues: My Queue, Unassigned and resolution targets per priority.
Service requests, incidents, change management, assets, projects, knowledge base, vendor contracts and governed documents – a complete, consistent SharePoint Online site provisioned in one command.
Built on content types and site columns, so the same field means the same thing everywhere – no duplicate "Status" columns.
Service Requests and Incidents with priorities, severities and queues: My Queue, Unassigned and resolution targets per priority.
Change Requests with change types and an Awaiting CAB view, ready for an approval flow.
An Asset Register with Warranty Expiring, plus Vendors & Contracts so renewals are never a surprise.
Projects with RAG status and four Manager: views for the portfolio at a glance.
Policies & Standards and Technical Documentation with review dates, Overdue for Review and two restricted libraries.
A manager dashboard with weekly trends, colour-coded KPI tiles and per-engineer HTML/CSV reports, weekly and monthly.
Edit one file, site-config.json: tenant, site address, owners and your brand colour. The whole theme and the coloured status pills are generated from that colour.
Run the prerequisite check – it changes nothing. Then a dry run with -WhatIf shows exactly what will be created.
One PowerShell command creates the site, lists, content types, views, pages and permissions in three to six minutes, with a transcript of every step.
Your licence key is bound to your SharePoint tenant and verified on your admin workstation – nothing phones home, so it works on locked-down machines.
Includes eight guides: implementation, user, administration, Power Automate flows, information architecture, metrics, colours and licensing.
Read the installation guideA trial key for one tenant and the full template – no card needed.